Privacy policy

This policy explains how Professional Book Depot collects and uses your personal information when you use this website.

What we collect

Your name, email address, mobile number, billing and shipping address, and order details. For a Digital Signature Certificate we also collect the applicant's PAN, date of birth, state, organisation details where relevant, the last 4 digits of Aadhaar if you give them, and the identity and address documents you upload. We never ask for or store a full Aadhaar number.

How we use it

To process and deliver your order, prepare and submit DSC applications, send order and application updates by email, issue invoices, provide support, and meet legal obligations.

Who we share it with

SignX CA, to verify identity and issue your certificate. Razorpay, to process payments. Courier companies, to deliver parcels. We do not sell or rent your information to anyone.

How we protect it

KYC documents are kept in private, encrypted storage and are opened only through short lived secure links by our team. Access to the admin area is restricted. KYC files are deleted 90 days after your certificate is issued or your application is closed; order and invoice records are kept as required by law.

Cookies

We use only the cookies needed to keep you signed in and to remember your cart. We do not use advertising or tracking cookies.

Your choices

You can view and update your account details at any time, and ask us to correct or delete your information where the law allows. Contact us by phone +91 98960 94647 or email professionalbookdepot@gmail.com.